Your account

Delete your account

You don't need the app or a sign-in to use this page.

Fastest

In the app

Open the app and go to:

ProfileSettingsDelete account

Confirm, and it's done at once.

Without the app

Email us from the address you sign in with, or include the phone number you sign in with and your username. Use the subject "Delete my account".

wamf@masonbair.com

We may ask you to confirm it's you. We delete the account within 30 days and reply when it's done.

What is deleted

  • Account
  • Profile
  • Photo
  • Cities and towns
  • Check-ins
  • Trips
  • Pins
  • Spots
  • Stamps
  • Comments
  • Social handles
  • Friendships
  • Follows
  • Invites
  • Push tokens
  • Notification settings
  • Usage records

What stays a while

  • Your two-word find-me code is held, unused and not linked to you, for 9 months, so nobody else can take a code you shared.
  • Database backups may keep a copy for up to [N] days.
  • Your profile photo may still show for a while from caches, including the app on your friends' phones, until those copies expire.
  • Invite links you accepted stay with the person who sent them, with your name removed.